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Getting Started with Formbricks ​

Formbricks is an open-source experience management platform that helps you collect user feedback through in-app surveys, website surveys, link surveys, and email surveys. This guide walks you through the initial setup and your first survey.

Formbricks Homepage

Creating Your Account ​

Navigate to formbricks.com and click the Get started free button [1] in the top-right corner of the navigation bar. You can sign up using your email address or through GitHub authentication. The Community Edition is free and includes unlimited surveys, unlimited seats, and all core question types.

Understanding the Navigation ​

The main navigation provides access to key sections:

  • Products [1] — Browse survey types including in-app surveys, website surveys, and link surveys
  • Industries [2] — Find industry-specific survey solutions for SaaS, e-commerce, healthcare, and more
  • Survey Templates — Access 48+ pre-built survey templates to get started quickly
  • Docs — Read the technical documentation for SDK integration and API usage

Choosing Your Survey Channel ​

Formbricks supports four distinct survey channels, each designed for different use cases:

  1. In-App Surveys — Embed surveys directly into your web application using the JavaScript SDK. Target specific user segments based on behavior, attributes, and events.
  2. Website Surveys — Add surveys to your marketing site or landing pages to capture visitor feedback without requiring user accounts.
  3. Link Surveys — Generate shareable survey links you can distribute via email, social media, or messaging platforms.
  4. Email Surveys — Embed branded surveys directly into email campaigns for higher response rates.

Installing the SDK ​

For in-app and website surveys, you need to add the Formbricks SDK to your application. Choose between NPM installation for React, Vue, or Svelte projects, or use a script tag for direct HTML integration.

The SDK weighs only 7KB and loads in a deferred manner, so it does not impact your application's initial page load performance.

Next Steps ​

After setting up your account, explore the Survey Templates to find a pre-built template that matches your use case, or dive into the Documentation for detailed integration guides.

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